Facebook introduced the Quest 2 headphones, a smaller, cheaper version of its predecessor, in September. The company first said in a December blog post that a small percentage of users had skin problems after using the device and said it would investigate.
In April, the company released an update stating that its research did not show “any contamination or unexpected substances in our manufacturing process,” but “identified some trace substances that are normally present in the manufacturing process and that could help upset the skin, and even though those levels were already below the industry standard, we very carefully changed our process to reduce them even further. ”
Foam inserts are included when customers purchase an Oculus Quest 2 headset, which costs between $ 300 and $ 400, depending on storage options. Inserts can also be purchased individually or as part of an “adjustable package”.
“The team and I are committed to ensuring the quality of our products and the support and continued success of our developer community, with your safety and comfort as a top priority,” Bosworth said Tuesday. “The free silicone case is part of that commitment.”
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