The Leading Customer Relationship Management Software Solutions In the UAE

Due to the UAE’s advantageous government policies and support of the private sector, numerous companies and brands from all over the world invest there each year. In the UAE, adopting a cloud CRM to manage your company has become essential for everyone running a small or enterprise-level organization. As a result, we have created a list of the best 10 CRM Software in the UAE.

You may organize and save information about your client and sales operations with CRM (customer relationship management) software.

A CRM not only helps your sales team but also your marketing team, customer care team, etc. You’ve come to the right place if you’re thinking about buying cloud CRM software. Choosing the best CRM software for your company may seem intimidating with the variety of options available in the UAE.

We at Prism CRM solutions have done extensive research and identified the best reliable CRM program in the UAE. We will go over each one of them in detail in this article. 

Below is a list of the best CRM software in the UAE.

Zoho CRM

One of the well-known CRM programs, not just in the UAE but all across the world, is Zoho. The CRM software was created specifically to help you attract, keep, and satisfy client needs. Its primary goals are support, sales, and marketing.

Because Zoho is aware that every organization has unique demands, they have developed a CRM program that takes these needs into account. Additionally, it provides customization when necessary, according to the requirements of the business. Zoho offers many pricing tiers based on the kind of business.

vCita CRM

All the necessities are provided by vCita CRM, allowing you to manage customers and contacts easily. It offers certain essential functions including lead generating, email marketing, and instant collaboration.

In addition to the aforementioned, the CRM software gives you the ability to manage appointments, marketing, and bookings effectively. A single app for all forms of client interactions is offered by vCita CRM. With the help of this CRM, all customer, lead, and contact data are securely stored on a private cloud that is always available online.


In the UAE, piCRM is a well-known CRM program. Finding the appropriate prospect at the right moment and developing a strong relationship with them are the major goals of this CRM.

You can create, maintain, and expand your sales pipeline all at once using piCRM. In order to plan and develop client connections, you also get better perceptions of all the leads and track deals effectively. All stages of the sales process are completely visible to managers and agents.

Hubspot CRM

Through its straightforward yet useful dashboard, Hubspot CRM enables you to keep track of prospects and sales, arrange meetings, and receive updates often. With the help of the dashboard’s many filters, you can verify contacts and leads, keep track of customer interactions and call recordings, send necessary emails and messages to prospects and clients, and much more.

You may make contact and business profiles and manage them all in one location. Additionally, each organization member has access to a dashboard that shows both present and upcoming business operations.


WhitehatsCloud is a fully-featured CRM that enables you to manage the sales funnel, look over potential future prospects, and provide timely follow-ups. The relationship between a firm and its customers is taken into consideration when developing CRM software.

With the help of this CRM, you may designate customers to specific team members and keep track of the follow-ups. You can add or remove modules in accordance with your business needs. Finally, this CRM guarantees improved scalability and flexibility.

Salesforce CRM

One of the top CRM systems utilized by enterprises in the UAE is Salesforce CRM. Every size organization should use this software. In contrast to Zoho CRM, it offers fewer customization options. However, it has every functionality you would anticipate from a CRM. Depending on how much you are ready to spend, Salesforce will provide you access to certain functionalities.

Leadsquared CRM

After Zoho, Leadsquared CRM is a well-liked CRM program in the UAE. When it comes to creating, generating, and managing leads, this CRM software performs effectively. It may also be viewed as the sole piece of customer relationship management software required for your company.

Leadsquared CRM has all the capabilities a company needs to manage, track, manage to capture all of its actions in one location and is without a doubt one of the best CRM solutions in UAE. Additionally, it offers possibilities for sales tracking so that you may work in accordance with corporate needs and marketing data.

Coral CRM

Coral CRM is a completely adaptable customer relationship management (CRM) system. The user-specific information & monitoring offered by this CRM is one of its most impressive features. With the help of this functionality, you can gather user-specific data and monitor and assess the productivity of each salesperson.

It provides round-the-clock customer service, so you may get in touch with them whenever you want. Here, the software saves all the necessary information and regularly sends notifications.

Freshsales CRM

Looking for a CRM tool that improves productivity and provides more possibilities for customization and collaboration? If so, Freshsales is a wise choice and the best CRM for service businesses. With Freshsales, you can create email templates, automate workflows, track events, design bespoke sales activities, and more.

Various solutions are available depending on the type of business and its needs. Additionally, it makes it appropriate for businesses of any size to handle their daily activities.

¬†Prism CRM offers clients in the UAE Zoho Consultation services. This is the best business management software available, and with proper use, you’ll discover that nothing is out of date, not to mention how much time and money you’ll save by working with a single comprehensive platform.

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