Whatever industry your business or organisation serves, keeping an accurate record of meetings, interviews and proceedings is crucial. It helps keep the senior management up to date, used for future reference, and can also help give your customers the best experience possible.
For example, a medical practitioner may need audio recordings of medical reports to have a reference that other doctors can use. The need for professional transcription services has increased with the dawn of online calls and video conferencing. The point is, if you have hours of audio or video recordings, chances are you will need a general or industry-specific transcriptionist to convert the recordings to text for the easier keeping of company records.
You have the option of either hiring an in-house transcriptionist or outsourcing one. Outsourcing transcription services could be the most convenient and economic-friendly option for you. Here’s why.
1. It saves way more time
If you only depend on a single employee for all your company’s transcription needs, you are bound to waste a lot of time waiting for them to finish each project. A single transcriptionist can only tackle one project at a time. Three-hour audio can take your employee around two days to accurately transcribe, assuming they weren’t already tasked with other duties. Imagine you run a podcast channel and urgently need an episode transcribed. The episode is set to air in a few hours, and faithful listeners are waiting. That is why many podcasters and other institutions prefer outsourcing to general transcription services. Even if you have many hours of audio or video to transcribe, a good transcription firm can cater to your needs in just a few hours.
2. It is cheaper for your company
As an organisation, you will want to cut down on costs as much as possible. For example, you are an NGO requiring transcription services for a two-hour video conference. Since you are working on a strict budget, employing a full-time transcriptionist is not an option. Hiring a full-time employee is expensive in that it includes the salary, benefits, office space, computer software, and HR resources.
Outsourcing general transcription services usually involve a one-off fee when the job is done. Most transcription firms offer quality audio-text transcription for just a little over $0.5 per audio minute. Even if you find the need to hire these services more than once every month, at the end of the month, the accumulated costs of outsourcing are way less compared to the costs of employing a full-time or even part-time employee.
3. Outsourcing delivers quality work
Manually converting audio to text is a time-consuming and tedious work. Even with the latest transcription software, it still requires particular skill and an irreplaceable human element. Leaving all the work to a single employee dramatically increases the chances of poorly transcribed content. Even if you hire the best in the field, sometimes they can make mistakes when they have a lot of projects to work on. There are world-class transcription firms that offer the best enterprise transcription services at unbeatable prices. These firms recruit only the best trained and carefully vetted transcriptionists who can deliver excellent work, no matter the number of projects given.
4. It offers flexible working hours
Understandably, sometimes transcription work tends to fluctuate throughout the year. There are some months when there is a sudden influx of material that needs transcribing. You will need a reliable transcription service that will deliver the work in the shortest time possible during such times. A single employee couldn’t possibly accomplish this. Also, when seasons are low, you no longer require transcription services, and your company can move on quickly. Paying an in-house transcriptionist when there is no work for them is simply wasting money. Having to let them go, on the other hand, can be a difficult thing to do, considering you may require their services later on when transcription workflow returns.
5. It offers confidentiality for sensitive information
Your company may be dealing with sensitive information that requires the uttermost discretion. Professional transcription firms enforce high-security procedures and comply with strict legal requirements. All the data they handle is encrypted, protecting it from being stolen. Private information is not usually safe with in-house transcriptionists and can easily fall into the wrong hands.
In conclusion, it is better to outsource to general transcription services than to hire an in-house team. You get quality work delivered in record time and at an affordable fee. No matter what field you are in, your data and information is safe in the hands of a professional transcription firm.