Why did I get error KB5010359?

However, if you’re technically savvy, you can try the steps below:
1. Click Start and type “services.msc” into your keyboard
2. You should find “services.msc” in your search results. Click to open it.
3. The Windows services on your system will be displayed in a new window.
4. Look for “Windows Update”
5. Stop the “Windows Update” by right-clicking it.
We will now clean the Windows Update temporary cache folder:
1. Hold down the windows key and hit the R key at the same time.
2. A new window will appear.
3. In this new window, type %windir%/SoftwareDistribution/DataStore and click OK.
4. This will open Windows Explorer at the correct location.
5. All contents of this folder should be deleted. To select all files and folders, press Ctrl + A.

Now we will start the Windows Update Service again:
1. Go back to the Windows Services.
2. Locate Windows Update.
3. Right-click on it and choose Start
If the problem still persists, you can run the System File Checker (SFC) utility. This handy in-built tool will check your filesystem. 
1. Start typing “cmd” on your keyboard after clicking Start.
2. You should see a black icon for cmd in your search results.
3. Select Run as administrator from the right-click menu.
4. If you are prompted for an admin password, enter it and click OK.
5. A completely black window will appear. This window allows you to type commands directly.
6. Enter sfc/scannow.
7. It will take a long time to complete this process. This black window can be minimized and worked on.
As soon as the SFC process finished, restart your computer. After the restart you search for Updates again.

You are still facing the same issue?

  1. Restart your computer.
  2. Hold down the Windows key and hit the “R” key simultaneously.
  3. A new window will appear.
  4. In this new window, type regedit and hit Enter.
  5. On the left side of the new window, you’ll find a navigation bar. Use it to navigate to
  6. In the right hand pane, search for WUServer and WIStatusServer.
  7. 6. The download path cannot be cleaned if they are not listed. Otherwise, delete them both.
  8. Your computer needs to be restarted.

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