Technology

Why did I get error KB5010386?

How to fix Windows Update error KB5010386?

It is possible, however, if you are technically savvy, to accomplish this by following these steps:
1. As soon as you click Start, start typing “services.msc” onto your keyboard.
2. As a result of your search, “services.msc” should show up in your search results. It can be opened with a click of the mouse.
3. You will be presented with a new window that contains a list of all the Windows services installed on your computer.
4. Find the “Windows Update” by searching for it in the search engine
5. Select the “Windows Update” from the right-click menu and then click on the “Stop” button.
It is now time to clean the temporary cache folder for Windows Update:
1. Hold down the windows key while pressing the “R” key at the same time.
2. The new window will appear in a small size.
3. In the new window that appears, type %windir%/SoftwareDistribution/DataStore and click on the OK button.
4. When you do this, you will be able to open Windows Explorer at the correct location.
5. This folder should be deleted along with all its contents. You can select all the files and folders in your computer by pressing Ctrl + A.

Now we will start the Windows Update Service again:
1. Go back to the Windows Services.
2. Locate Windows Update.
3. Right-click on it and choose Start
You can run the System File Checker (SFC) utility if the problem still persists after trying these steps. With this handy in-built tool, you will be able to check the file system of your computer. 
1. As soon as you click Start, you will be prompted to start typing the word “cmd” on your keyboard.
2. In your search results, cmd should appear with a black icon next to it.
3. Right-click the file and select Run as administrator from the menu that appears.
4. As soon as you are prompted for the administrator’s password, enter it and click the OK button.
5. A new completely black windwos will open. You can type commands directly into this window.
6. Type sfc/scannow and press Enter.
7. This process will take a long time. You can minimize this black windows and work on.
After a time, come back to the black window and check if the process has been completed.
As soon as the SFC process has completed, restart your computer as soon as possible. You will have to search for Updates again after restarting your computer.

You are still facing the same issue?

1. Restart your computer. While holding down the windows key, hit the “R” key simultaneously.
2. You will see a small new window appear.
3. In this new window, type regedit and hit Enter.
4. On the left side of the new window is a navigation bar. You can use it to navigate to
5. In the right hand pane, search for WUServer and WIStatusServer.
6. We cannot clean the download path if they are not listed. Alternately, delete both.
7. Restart your computer.

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